Refund Policy

Refund Policy

• Successfully completed gold/silver transactions are generally final and non-refundable, except where permitted by applicable law or partner terms.
• If a transaction fails, is rejected, or is cancelled after payment has been debited, the eligible amount will be refunded to the original payment source.
• Refund processing times may vary depending on the payment gateway, bank, or other financial institution.
• Applicable taxes, making charges, delivery charges, storage charges, or other fees may be non-refundable where permitted by applicable terms.
• Refunds related to physical delivery issues will be processed only after verification of the reported issue.
• Mayur Jewellers is not responsible for delays caused by banks, payment gateways, or other third-party service providers.
• For refund-related queries, customers can contact info@mayurjewellersapp.com.